Welcome to the Driver Watchdog Support page. If you have any issues, questions, or need assistance with anything related to our platform, you’re in the right place. Below you’ll find FAQs, contact information, and resources to help you get the most out of Driver Watchdog.
Frequently Asked Questions
What is Driver Watchdog?
Driver Watchdog is a third-party platform created by Spark drivers to help combat abuse on the Spark delivery platform. Our site allows you to log, track, and manage reports of unfair practices. You can export your reports in a format that can be emailed to Spark Support, helping to protect your earnings and maintain fairness.
How do I create and track a report?
After creating a free account, you can log into your personal dashboard. From there, you can create new reports by providing details such as the time, driver information, and a description of the incident. All your reports are saved in your dashboard for easy access.
Can I share my reports with others?
Currently, Driver Watchdog allows you to keep your reports private for personal reference or public in the Driver Watchdog community. Public reports help raise awareness of issues on the Spark platform.
Is Driver Watchdog affiliated with Spark?
No, Driver Watchdog is not affiliated with Spark or Walmart. We provide tools to help drivers manage and report abuse, but we are a third-party platform.
How do I contact Spark Driver Support?
You can contact Spark Driver Support directly via the Spark Driver app or through their official support channels. Driver Watchdog helps you compile your incident reports to send to Spark Support more effectively.
How do I edit or delete a report?
You can edit or delete a report by logging into your dashboard and selecting the report you want to modify. From there, you can make changes or delete the report if necessary.
Contact Us
If you need further assistance or want to report an issue with Driver Watchdog, feel free to reach out to us at:
- Email: support@driverwatchdog.net
- Support Hours: Monday – Friday, 9:00 AM to 5:00 PM (CST)
Submit a Support Request
If you’re experiencing an issue or need help, please fill out the form below, and our team will get back to you as soon as possible.