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Submit Your Reports to Spark Driver Support

Please note that this website is not owned by Walmart or Spark Driver, and it is not connected to the Spark platform in any way. To file your report with Spark Driver, you must manually submit your report via email. Follow the steps below to properly format and send your report.

Your report must be sent from the email address associated with your Spark Driver account to ensure proper identification. For best results, ensure your email is properly formatted and includes all relevant details about the suspected fraud or misuse. See the sample email below for reference.

Click to view a sample report email

To: report2sparkdriver@walmart.com

Subject: Suspected Fraud/Misuse Report – [Report Title]

Dear Spark Driver Support Team,

I am submitting a report regarding suspected fraud or misuse involving the Spark Driver platform. Please find the details of the incident below:

Incident Details:
Report Title: [Insert Report Title]
Date of Incident: [Insert Date]
Time of Incident: [Insert Time]
Driver/Vehicle Information: [Insert Vehicle Information, if applicable]
License Plate: [Insert License Plate Number and State, if applicable]

Incident Description:
[Insert detailed description of the incident]

Please find attached any relevant evidence to support this report.

Thank you for your time and attention to this matter. I look forward to your response and any actions taken to address this issue.

Best regards,
[Your Full Name]

Attachment: evidence_report.pdf

Step-by-Step Guide to Submitting Your Report

  1. Format Your Report:
    Use the sample report email above as a template to format your email. Be sure to replace the placeholders with the actual details of your incident. Make sure the subject line is clear and includes the report title (e.g., “Suspected Fraud/Misuse Report – Missing Deliveries”).
  2. Attach Any Evidence:
    If you have any evidence, such as photos, screenshots, or videos, be sure to attach them to the email. You can export your report as a PDF, RTF, or TXT file and include it as an attachment. Ensure that your attachments are well-labeled and easy to reference in your email.
  3. Send the Email:
    Send your report to report2sparkdriver@walmart.com. Double-check that the email is sent from the same address associated with your Spark Driver account. This helps Spark verify your identity and process your report efficiently.
  4. Follow Up:
    After submitting your report, it’s important to follow up if you haven’t heard back. Spark Driver Support may take some time to respond. You can contact them at 1-855-743-0457 for assistance, or to inquire about the status of your report. Be sure to have your report details handy when you call.
  5. Update Your Report Status:
    Once you receive a response from Spark Driver Support, be sure to update the status of your report in your Driver Watchdog dashboard. This will help you keep an accurate record of your submissions.

Additional Resources

If you have any questions or need further assistance with submitting your report, you can reach out to Spark Driver Support at 1-855-743-0457. They can provide guidance on submitting your report and help follow up on any issues that haven’t been addressed.